A netizen wrote on Twitter an experience he encountered with a KFC staff member working at that time. When the netizen – known as Hazwan Hafiz – asked about the well-being of the staff, the unnamed worker broke down in tears.
Hazwan tweeted on Friday (22nd July) that while he was observing the fast food chain outlet, people kept coming in despite the apparent lack of labour. Only three employees, including the store manager, were working at that time, but customers continued to queue outside the fast food restaurant. He advised in the subsequent tweet to be patient while waiting for food and be empathic among us humans.
4 jam abang duduk Kepsi perhati benda ni di Penang Sentral.
Pengurus ada seorang, pekerja ada 2 orang. Seorang jaga kaunter, satu di belakang memasak. Orang beratur tak berhenti² sampai ke luar.
Bila tanya adik tu, "adik ok ke?"
Bercucuran jatuh air mata dia. https://t.co/44m8PiUyij pic.twitter.com/5IOGmxN9sP— Hazwan Hafiz (@hazwanhfiz) July 22, 2022
The initial tweet was a reply to another tweet by another Twitter user named Muhammad Eilham. He also lamented the condition of workers in the F&B (food and beverage) sector. Since then, both tweets by Twitter users have attracted netizens’ comments regarding the topic.
Many netizens agreed that today’s minimum wage could not appeal to the public, especially young adults. They wrote, “The pay is not commensurable (with the job or workload). It’s better to be an influencer or sell cosmetic products,” “If a staff takes medical leave, it’s going to be hell because you need to cover for the staff,” and “The company makes millions but cannot afford to pay in accordance (to the job scope and workload).”
Some netizens criticise the people refusing to work in the F&B sector. One netizen wrote, “It’s because of people’s mentality that many are not willing to work in the F&B and service sector, giving excuses such as there is no future working in the sector, the work is absurd, or being embarrassed by family members.” Another netizen also argued that it’s the employers’ fault the F&B sector is in dire need of workers because they refuse to hire part-timers or students as they won’t work long in the restaurant.


Apart from low salary, wage theft and when the employer doesn’t pay compensation on time are also some of the reasons why people avoid working in the F&B industry. Make sure to refer back to your employment contract to prevent such incidents.
Source: Twitter.
Anis Sharina contributed to this article.
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