Something seriously needs to be done as there have been numerous incidents involving technical issues and service malfunctions across our public transport network lately. These incidents have also sparked major concerns among passengers and netizens about their safety and whether they will be compensated for the inconvenience caused.
Not long ago, a KTM Komuter train crashed into a station platform after overshooting the end of the track, and prior to that, the MRT suffered two separate disruptions just days apart, causing delays and leaving passengers stranded for hours. This latest incident involved a monorail, which left more than 300 passengers stranded and even saw one individual fainting. Here’s what happened:
Yesterday (Thursday, 20th November), a monorail train was disrupted along the Medan Tuanku route near Maju Junction, leaving 373 passengers stranded. The incident reportedly occurred at around 8:50 am. The Kuala Lumpur Fire and Rescue Department received a distress call via NG999 at 9:39am, and a team was promptly dispatched, arriving at the scene within minutes.
An evacuation was swiftly carried out, with a second train stopping alongside the affected one. The Fire and Rescue Department assisted passengers in transferring from one train to the other. Unfortunately, a 58-year-old woman fainted during the process, possibly due to stress. Thankfully, she regained consciousness after receiving treatment from Health Ministry personnel.
According to NST, the monorail service resumed normal operations at around 11:30am. Rapid Rail Sdn Bhd attributed the disruption to a power supply issue. Once the evacuation was complete, all remaining passengers were taken to Medan Tuanku station to continue their journey. “All alternative train services have been discontinued. Train operations have now returned to normal. We apologise for the inconvenience caused, and thank you for your patience,” the statement reads.
Watch clips of the incident below:
@hiraashi
@themalaymail Earlier today, commuters faced significant delays when technical issues halted KL Monorail trains between Medan Tuanku and Chow Kit stations. Rapid KL has since completed repairs, and train operations have returned to normal. “All alternative train services have been discontinued. Train operations have now returned to normal,” it said, adding: “We apologise for the inconvenience caused, and thank you for your patience.” Rapid Rail Sdn Bhd said a transit officer onboard the affected train safely evacuated passengers, with videos on social media showing them moving from one train to another with the assistance of Rapid Rail staff.
