Local portal Astro Gempak recently shared a story about an online seller who received a one-star rating from a customer, and the dumb reason has left the internet community scratching their heads in confusion.
The seller, who was obviously shocked by the feedback, has personally asked the customer on why she left such a low rating. In this case, the customer revealed that the bubble wrap packaging was too thick!
The customer even said that she wasted her time just by looking for a pair of scissors, which took her 10 minutes apparently. She further added that her excitement had also “disappeared” because of that.
She even defended her action of giving a one-star rating to the seller, even though the item she bought were received in good condition, further inciting fury among many local netizens. The customer wrote in response, “It’s the buyer’s right to determine (the rating).”
Many commentators flooded the replies space on the entertainment site’s FB page with negative remarks towards the customer for her inconsiderate and selfish traits. Others also expressed their sympathy towards the seller, as the low rating left by the customer might affect the seller’s reputation.