Coffee lovers, you may find this as good news because Starbucks recently announced an integrated partnership with Grab, Southeast Asia’s leading superapp, across six markets, including the Philippines, Thailand, Singapore, Malaysia, Indonesia, and Vietnam.
With this new partnership, customers in Southeast Asia will be able to earn Starbucks Rewards on purchases made through Grab, have more ways to order and pay in stores, and enjoy their Starbucks orders sooner thanks to Grab’s last-mile delivery network.
Through a variety of Grab services, including GrabPay, GrabRewards, GrabFood, GrabExpress, and GrabGifts, customers will be able to have more personalised and convenient experiences that enhance their connection to Starbucks. Here’s what you can enjoy through this Starbucks and Grab integration:
- Pay with the same e-wallet online and in-store: You will have the option to pay for your orders via their GrabPay e-wallets in-store and in-app, giving you more ways to earn GrabRewards as well as Starbucks Rewards Stars.
- Order online for in-store pick-up via GrabFood: Forget queuing and order your favourite food and beverage items directly from GrabFood’s self-pick up feature, which will inform you when your orders are ready for pick up.
- Instant delivery via GrabExpress: You can get your favourite Starbucks food and beverages delivered to your doorsteps faster than before by GrabExpress, when you order via Starbucks owned channels.
- Social gifting through GrabGifts: You can now purchase and send pre-loaded Starbucks gift cards to friends and family via the Grab app in the Philippines, Thailand, Singapore, Malaysia, Indonesia, and Vietnam.
As part of Starbucks People Positive aspirations, the partnership will also help provide food assistance to communities in need across Southeast Asia, while reducing food waste, through the expansion of Starbucks FoodShare food donation program, starting in the Philippines this March.
