Many travelling content creators have shared their experiences when exploring Malaysia. Some of these experiences were very heartwarming while others have been quite distressing. Although this family from the United Kingdom has been enjoying their time in our country, they encounter some hiccups during their stay here.
Full-time travelling UK family the Hutchinsons recently posted a video on their TikTok channel of their experience of going shopping around malls in Kuala Lumpur. The family definitely did not expect to face any problems when they chose to bring a baby stroller that day. Here’s what happened:
@thehutchinsons I regretted taking it 🤣😂😅 #thehutchinsons #kl #buggyproblems #pavilionkl #shoppingwitkids #travelwithkids #fulltimetravel #mumlife
In the video, Tamira Hutchinson shared that her family decided to go shopping and came across some troubles that made them regret bringing the baby stroller. “Usually, when going up and down the escalator, I’d hold the stroller in some weird dodgy way but [in this mall] they stopped you with a pole so you can’t use the escalator with a stroller,” she said.
Her solution was to find the nearest lift. She was surprised to see that many Malaysians prefer to use the lifts instead of the escalators, even though they’re not parents with strollers or elderly citizens. “You’d have to queue for the lift and 9 out of 10 of these people don’t actually need to use the lift but I needed to and because it was so busy, my husband and daughter Olivia took the escalator down.”
The mother-of-three did not specify which mall her family were at when it happened but according to the video’s hashtags, it was said that the incident occurred at Pavilion Kuala Lumpur. Netizens, including Malaysians, reacted to the Hutchinson family’s video with most being able to relate to their experience.

Some said that this is the same issue in malls in the UK as they’d also have poles at their escalators to prevent those with strollers from using them for safety reasons. In Hong Kong, shoppers would need to fight to get into the lifts as well as their trains. One Malaysian netizen shared that they’d give judgemental stares to people in the lift who do not prioritise those who actually needed to use the facility.
Based on our personal experiences, we also agree that many Malaysians prefer to use the lifts instead of the escalators. Does that reflect on our own laziness?
Source: TikTok