Heads up, Touch ‘n Go eWallet users! If you’re using a credit card to reload your eWallet, now is the time to switch to debit or DuitNow. TNG Digital recently announced that starting 23rd February, they will impose a 1% fee for all eWallet reloads using credit cards.
According to TNG Digital, the policy change aims to prevent users from abusing excessive cashing out through credit card top-ups to its eWallet and offset the cost of credit card reloads that TNG Digital have been subsidising since its inception. Since October 2023, the e-wallet operator has charged a 1% fee on manual credit card reloads over RM1,000. However, starting 23rd February, all credit card reloads, including auto-reloads, will have a surcharge imposed, regardless of top-up value.
To avoid this surcharge, TNG Digital recommends using debit cards or DuitNow bank transfers to top up your Touch ‘n Go eWallet. According to the e-wallet operator, DuitNow is a safer alternative as all transfers have anti-fraud measures, including biometric authentication. Along with the free-of-charge reload, Touch ‘n Go eWallet users can also enjoy a lowered minimum top-up value of RM1, as opposed to the previous RM20 minimum.
Many netizens have reacted to the news, mostly disappointed over the additional 1% charge. Many say the surcharge will deter them from using the Touch ‘n Go app and move to another e-wallet option. Others say they’re better off using their credit card rather than the eWallet, adding that they can also enjoy other benefits. However, some said they’re still willing to pay the 1% surcharge to enjoy the convenience of using the eWallet.
What do you think about this? Will you still use your credit card to reload your Touch ‘n Go eWallet? Or are you considering quitting the app altogether?
Sources: Lowyat.net, Twitter
