Earlier this month, netizens were surprised to discover that the popular nasi lemak eatery Wanjo had introduced an additional RM1 charge for customers dining in its air-conditioned section. What’s even more baffling is that the Ministry of Domestic Trade and Cost of Living (KPDN) has stated that the restaurant’s extra charge still complies with the rules set out in the Price Control and Anti-Profiteering Act of 2011.
Whatever the case, RM1 for air-conditioning while dining indoors seems somewhat acceptable. This is in stark contrast to an e-hailing driver who is charging customers more than RM20 for the privilege of staying cool during their rides. Here’s the story:
Over the weekend, the @/MALAYSIAVIRALLL Twitter account posted a photo of a customer inside the car of an e-hailing driver, believed to be a Grab driver. As seen in the photo, the vehicle is equipped with two fans hanging from the sun visor on the passenger side, but that’s not the most shocking part. Netizens noticed a board above the driver’s seat stating the additional charges.
According to the note, customers would need to pay for the air-conditioning to be switched on, as the driver will only direct the air-conditioning in the front towards himself. Customers would be charged RM20 for level one, RM25 for level two, and RM30 for level three. As expected, the post quickly went viral and netizens were flabbergasted by the driver’s unreasonable charges.
Many criticised the Grab driver for the unnecessary charges, while others suggested that a report be made to Grab so the company could reprimand or take action against the driver. Some commented that they’d rate the driver 1 star or even cancel the ride if they were to face a similar incident. At the time of writing, Grab Malaysia has yet to respond to the driver overcharging customers for air-conditioners.
What would you have done in this situation?
Source: Twitter
