The Grab app offers tons of services for customers. Most customers have obviously used the app to book a Grab car to get to their preferred destination while others used it to order food or groceries. Besides the aforementioned, some also rely on Grab Express to deliver items.
While all these services have ease people’s lives, perhaps the company should consider offering one more service: Wake-up calls. This woman decided to use the Grab app to drop an unusual request – waking up her family while she was away. Here’s the story:
Over the weekend, a Twitter user who goes by @ennietrando tweeted screenshots of a conversation between her friend and a Grab employee. According to the tweet, the woman was away for work and tried to wake her husband up to send their kids to church for Sunday school. Unfortunately, her husband was very much in deep slumber that he did not notice her phone calls; this led her to come up with a creative solution.
The woman booked a Grab car to arrive at her house but instead of picking a customer up, she made a request for the driver to ring the doorbell until someone answered the door. The driver was confused but still accepted the request. “This is my first time accepting a job to wake someone up,” the Grab employee said to which the customer replied, “I know it’s strange. I’m so sorry.”
Thankfully for the mother, her son answered the door. The Grab driver then conveyed her message to wake the father up so they could make it to Sunday school on time. The woman then thanked the driver for helping her fulfill the unusual request. The post blew up on Twitter with netizens praising the woman for thinking outside the box and the driver for handling the job well without denouncing the customer.
Others actually shared similar experiences where they made strange requests for delivery riders and e-hailing drivers to help them with something urgent such as killing cockroaches, waking up their partners, and even (wait for it…) spying on their cheating spouses.
For your information, requesting riders or drivers to run certain errands outside of their job scope is actually common in Thailand. The request that once went viral was when a customer paid a delivery rider to hear her sing after delivering her food.
Have you ever requested your delivery rider or e-hailing driver to do something unusual?
Source: Twitter
