Everyone has their own preference on where to shop for groceries. Many supermarkets and hypermarkets out there offer similar prices so it usually boils down to personal preference.
This Twitter user recently shared that he decided to do his shopping at Mydin rather than the Econsave store he would usually frequent. Both Mydin and Econsave always thrive to provide great bargains and savings, depending on their promos. However, Mydin’s CEO has something to say about the comparison.
Twitter user @RifdiAmri posted a photo of his recent purchases at Mydin. The photo showed a shopping cart full of groceries and according to the netizen, he concluded that shopping at Econsave would cost him way less than Mydin. “I just decided to try and buy groceries at Mydin cause I usually would shop at Econsave. To conclude, items at Econsave are way cheaper,” he tweeted.
The tweet went viral and caught the attention of netizens but no one thought that the CEO of Mydin, Dr. Ameer Ali Mydin would actually reply to the person’s tweet. One would assume that the CEO might be mad or offended by such a tweet about their company but the businessman simply apologised to the netizen and asked for the receipts so that Mydin could reevaluate its prices.
@RifdiAmri replied to the CEO saying that there was no need for an apology as he believes Mydin’s team is doing an excellent job in surveying price comparisons with its competitors but gave a suggestion on what the company can focus on when it comes to prices for necessities customers would buy on a monthly basis.
Other netizens responded to the viral tweet with some praising the Mydin CEO for his calm response to a customer’s feedback and for being considerate of the customers’ needs. Some suggested that the difference between prices may not always be the case and that customers should know what to prioritise when shopping for groceries and other necessities.
What do you think? Are items at Mydin too expensive or is it really just a matter of preference?