We’ve previously mentioned that it’s not easy working in the Food and Beverage industry. Most stories you’d here are of entitled customers who always believe they’re in the right. Some customers also just want to pick a fight over nothing. It can be as simple as the staff forgetting to put 1 extra sauce in the bag and these customers will be screaming for the whole restaurant to hear.
Last time we got a customer lashing out at a KFC staff for serving his chickens on paper despite the staff already informing him that they’re out of boxes to place the chickens in. This time, we got customers and the manager of this fast food chain restaurant apparently arguing over fried chicken. They say there’s 2 sides of every story, so let’s see what’s going on here:
Twitter page @MALAYSIAVIRALL posted a video yesterday (Sunday, 31st July) showing a manager of a fast food restaurant getting into a heated argument with customers. The video was filmed by the customer but was not sourced in the post. According to the customer filming the video, the restaurant was providing them with bad service.
In the scream fest video, the customers accused the manager for telling them to leave the premise. The customers apparently asked for a specific part of a chicken to which the manager insisted that he has explained to them on why that is not possible and judging from the video, every time he tries to explain again, the customers continued to accuse him of giving poor service.
The video, that was filmed midway through the argument, has now reached 15.2k views, 136 retweets and 50 quote tweets at the time of writing this article. Many pointed out that the video was not shown from the beginning, causing suspicions that the customers were the ones who provoked the manager to act out the way he did.
So far, there are no updates on what happened next nor was there an official statement released by the restaurant. Based on the video itself, what do you think actually happened?