Everyone has their own juicy restaurant stories. Whether you’re the employee or the customer, there’s always something going on at these eateries. We’ve heard plenty of stories of customers complaining about the restaurants they dined in or ordered food from. There was also a time where a customer tried to blackmail a restaurant.
While some of these customers may be at fault some times, restaurant owners or employees can also be rude to their customers. That’s not very good for business as it’s very easy to get cancelled these days. This restaurant is currently under fire for refusing to help a sick customer. What happened?
Facebook user Alex Hooi posted on his profile sharing his recent and terrible experience of dining at a pizzeria in Kuala Lumpur. According to his post, the incident took place at Pizzeria Dihyang over the weekend. The user wrote that he got sick that evening and vomited his entire dinner but clarified that it’s unlikely that it was due to the food’s cleanliness.
Instead of making sure he was okay and offer him something to drink after throwing up, the restaurant asked the customer to purchase their bottled water which costs RM23.50. Annoyed, Alex went back to his seat after dealing with the staff who still insisted him to buy their bottled water. Fortunately, his friend offered him some water.
When paying for the bill, the customer explained to the manager what had happened to which she replied with, “Sir, if you needed tap water to clear your throat, we have tap water in the toilet”. The Facebook post got netizens fuelling and even checked in on Alex to see if he was okay after that experience.
Netizens shared the story on their own social media tagging the pizzeria demanding an explanation. Pizzeria Dihyang did respond by reposting one story on their Instagram but the restaurant simply brushed it off saying that the viral story is made up. “Another story maker. Thank you for coming and ciao ciao,” they said in their IG story.
The restaurant told WeirdKaya that it, “remains firm with our policy and usual practice in which we will not respond to any false rumours or any sort of misinformation”. Alex also updated that the manager posted on Facebook telling customers like him to “go f*** youself b****.” We have a feeling we might be hearing more of this.