Hype Malaysia
  • Hype Picks
    • Go
    • Eats
    • Style
    • Streams
    • Concerts
  • Celebs
    • K-pop
  • Music
    • Reviews
    • Interviews & Features
  • Movies & TV
    • Movies
    • TV
    • Features
  • Lifestyle
    • Tech
    • Travels
    • News
No Result
View All Result
Hype Malaysia
  • Hype Picks
    • Go
    • Eats
    • Style
    • Streams
    • Concerts
  • Celebs
    • K-pop
  • Music
    • Reviews
    • Interviews & Features
  • Movies & TV
    • Movies
    • TV
    • Features
  • Lifestyle
    • Tech
    • Travels
    • News
No Result
View All Result
Hype Malaysia
No Result
View All Result
Home News

Oriental Kopi U-turns On 15% Service Fee Charge During CNY; Issues Apology

by Afiq Amin
January 23, 2025
Source: Facebook/orientalkopi

Source: Facebook/orientalkopi

24
SHARES
Share on FacebookShare on Whatsapp

Normally, during festive periods, establishments offer special discounts or promotions to attract more customers. Oriental Kopi, however, took a different approach and decided to increase the service fees from 10% to 15% during the upcoming Chinese New Year holidays.

The brand was met with significant backlash, with customers lodging complaints to the Ministry of Domestic Trade and Cost of Living (KPDNHEP) to investigate the matter. After some time, the restaurant issued an apology and addressed the issue. Here’s what they had to say:

Source: Gatewayklia2

In an official statement posted on their Facebook page yesterday (Wednesday, 22 January), Oriental Kopi apologised for their earlier announcement regarding the service fee increase and reassured customers that things would remain the same during Chinese New Year. “We are committed to providing you, your family, and friends with the best dining experience during this festive season. As we celebrate this joyful holiday, we warmly welcome you and your loved ones to enjoy authentic cuisine and ring in the New Year together,” the statement read.

Shortly after posting the apology, netizens had mixed reactions to the statement. Some still expressed their disappointment, stating that Oriental Kopi should not have to charge customers extra during the holidays. Others offered suggestions on what the popular kopitiam restaurant could do during the upcoming festivities instead of raising prices.

Source: Facebook/orientalkopi

Meanwhile, Oriental Kopi Managing Director Datuk Calvin Chan Jian Chern told reporters that the company is planning to expand into neighbouring countries. “We are still in the discussion stage. Once everything is confirmed, we will proceed and make the necessary arrangements. For now, we are waiting for the good news,” he said during the ACE Market of Bursa Malaysia listing ceremony.

Oriental Kopi Slammed For Increasing Service Fee From 10% To 15% During CNY

Read Oriental Kopi’s full statement below:

Source: Facebook/orientalkopi

Sources: Facebook, MalayMail 

Oriental Kopi
https://lomp.at/j60we
Share10SendTweet6Share

Follow us on Instagram, Facebook or Telegram for more updates and breaking news. 

FOLLOW THE HYPE

Source: Twitter/MyBktJelutong, Facebook/M.n. Adzhar/Nonie Baharin
News

(Video) Netizens React To Forest Fire Near UiTM Puncak Perdana Campus

by Afiq Amin
October 30, 2025

Forest fires can either be a natural occurrence due to intense weather, or they can be caused by human activities....

Read more
Source: Threads/akasyahrashid, Reddit/Vic-malaysia
News

The Majestic Hotel Lobby Roof Collapsed; Delivery Rider Shares Terrifying Moment

Regardless of whether you’re in the city or on a tropical island, hotels and resorts are meant to be peaceful,...

Read more
by Afiq Amin
October 30, 2025
Source: Facebook/HongthaiBrandOfficial, Twitter/dendrsovergn
News

Thai FDA Issues Warning On Popular Yadom Brand Hong Thai Over Bacterial Contamination

Whether you’re feeling nauseous, stressed, or suffering from a headache, you can always rely on VapoRub or a relaxation herbal...

Read more
by Afiq Amin
October 29, 2025
Source: Facebook/MalaysiaAirports/ChinaPressMY
News

Not Again! Passengers Forced To Walk Along The Tracks After KLIA Aerotrain Broke Down

There’s been quite a lot of disruption recently with our public transport services. Over the weekend, the MRT Putrajaya Line...

Read more
by Afiq Amin
October 28, 2025
SOURCES: TWITTER (@BuletinTV3 & @askrapidkl)
News

MRT Putrajaya Line Faces Service Disruptions Due To Cable Theft; Suspect Still At Large

Passengers who use the MRT Putrajaya line for their daily commute faced some issues today due to recent service disruptions....

Read more
by Adleena
October 27, 2025
Source: YouTube/Fantasy Travelers, Facebook/Disneyland
News

(Video) Evil Queen & Other Villains To Be Removed From Disneyland Parks? Fans React To Rumours

Disneyland is often described as the happiest place on earth, and many visit the theme park for a variety of...

Read more
by Afiq Amin
October 24, 2025
Source: Facebook/MRTMalaysia, Threads/aishazul
News

(Video) MRT Passengers Left Stranded For Nearly 3 Hours After Billboard Pieces Fell On Tracks

Earlier this month, passengers on the Kelana Jaya LRT line endured hours of waiting following reports of a service disruption....

Read more
by Afiq Amin
October 23, 2025
Source: Facebook/Rapid KL
News

Rapid On-Demand Getting Major Upgrade This November With App Integration & Zone Expansion

Rapid Bus, the operator of Rapid KL’s On-Demand van service in the Klang Valley, is set to simplify travel for...

Read more
by Melissa
October 23, 2025
Load More


TOP STORIES TODAY

  1. 1

    Amyera Zainal Exposes Ex Shahrul Nasrun’s Search History

  2. 2

    Amyera Claims Ex Shahrul Nasrun Has An “Uncontrollable Desire For Other Women”

  3. 3

    HK Actor Benz Hui Hospitalised In Critical Condition; Stars Gather To Pay Visit

  4. 4

    The Majestic Hotel Lobby Roof Collapsed; Delivery Rider Shares Terrifying Moment

  5. 5

    (Video) BLACKPINK Lisa’s Overly Revealing “Rockstar” Stage Outfit Sparks Criticism & Concern

Malaysia’s live-wire for the latest news, trends, and entertainment is finally here. We are your calendar, your grapevine, your comic relief, your post-event coverage, and your celebrity stalker. Did we also mention that we are also your gateway to the world?



Contact us: newsdesk@hype.my



  • About
  • Advertise
  • Jobs
  • Terms
  • Privacy Policy

©2025 Vijandren Ramadass. All Rights Reserved.

No Result
View All Result
  • Hype Picks
    • Go
    • Eats
    • Style
    • Streams
    • Concerts
  • Celebs
    • K-pop
  • Music
    • Reviews
    • Interviews & Features
  • Movies & TV
    • Movies
    • TV
    • Features
  • Lifestyle
    • Tech
    • Travels
    • News

©2025 Vijandren Ramadass. All Rights Reserved.

No Result
View All Result
  • Hype Picks
    • Go
    • Eats
    • Style
    • Streams
    • Concerts
  • Celebs
    • K-pop
  • Music
    • Reviews
    • Interviews & Features
  • Movies & TV
    • Movies
    • TV
    • Features
  • Lifestyle
    • Tech
    • Travels
    • News

©2025 Vijandren Ramadass. All Rights Reserved.