Wednesday, September 3, 2025
  • Lowyat.NET
  • Lipstiq
  • Murai MY
  • Miss Murai
  • Varnam
  • Moviedash
  • Autofreaks
No Result
View All Result
Hype Malaysia
  • Hype Picks
    • Go
    • Eats
    • Style
    • Streams
    • Concerts
  • Celebs
    • K-pop
  • Music
    • Reviews
    • Interviews & Features
  • Movies & TV
    • Movies
    • TV
    • Features
  • Lifestyle
    • Tech
    • Travels
    • News
  • Giveaways
    • Contests
Hype Malaysia
  • Hype Picks
    • Go
    • Eats
    • Style
    • Streams
    • Concerts
  • Celebs
    • K-pop
  • Music
    • Reviews
    • Interviews & Features
  • Movies & TV
    • Movies
    • TV
    • Features
  • Lifestyle
    • Tech
    • Travels
    • News
  • Giveaways
    • Contests
No Result
View All Result
Hype Malaysia
No Result
View All Result
Home News Real Life

CIMB Issues Statement For Direct Debit Transaction Concerns

by Jeremy Alexander
April 4, 2020
Source: CIMB

Source: CIMB

197
SHARES
Share on FacebookShare on Whatsapp

Many CIMB customers have expressed concerns over certain transactions in their account which were labelled as “Direct Debit” in their CIMB Clicks mobile app or website.

These Direct Debit transactions don’t seem to carry any clear description whatsoever leading to many believing that these transactions were made without authorisations.

Here are some reactions on twitter:

@CIMB_Assists @CIMBMalaysia Guys this happened today. Checked my bank balance and found out that there were a few suspicious transactions happened over the past three consecutive days and found out it came from this “direct debit” description.

CIMB kindly respond ASAP. TQ. pic.twitter.com/fTgPfy9A4D

— Jœ  🦷🪥🇲🇾 (@iamdrjoe) April 3, 2020

Hai @CIMB_Assists @CIMBMalaysia, banyak-banyak ambik duit orang nak buat ape tu? pic.twitter.com/GztwvEZ77g

— 🇵🇸 Jibril Isa (@zulhafixiiced) April 3, 2020

Apparently, these transactions aren’t major cause for concern according to CIMB themselves, stating that the Direct Debit transactions are real. Here is a full statement by CIMB:

“We would like to reassure affected customers that the recent ‘direct debit’ transactions are legitimate debit card transactions done by customers. These were isolated incidents relating to incomplete transactions performed by customers with overseas merchants such as online streaming subscriptions/ services. However, the transaction description were re-termed as ‘direct debits’, causing the confusion for our customers. We apologise for the confusion and we will be communicating with the affected customers directly.”

CIMB has directly responded to some of the complaints made on Twitter stating that some of the transactions were related to overseas transactions or subscription services like Spotify and Netflix.

Hai, transaksi 'Direct Debit' merujuk kepada transaksi kad Debit untuk merchant/kedai di luar negara dan pembelian dalam talian atau langganan seperti Spotify atau Netflix. Transaksi tersebut adalah transaksi yang sah.(1/2)

— CIMBMalaysia (@CIMBMalaysia) April 3, 2020

However, some users aren’t satisfied with their response. Here are some of responses from Twitter:

https://twitter.com/shaidazainal/status/1246130991451615232

No, I refuse to accept this excuse.

Most of my online subscriptions are not paid via CIMB. I live abroad and I do not use CIMB for any other transactions when I’m not in Msia.

Yet an unknown ‘direct debit’ charge appeared in my acc.

How do you explain that @CIMB_Assists? https://t.co/tK5VfHV7T4

— Zafirah Affendi (@zaffyaffendi) April 4, 2020

Yeah, it looks like we might not be hearing the end of this just yet and there’s probably more for CIMB to say to this whole situation.

CIMB customers affected by this may be fuming but some people are finding a funny side to this story:

https://twitter.com/jimiecheng/status/1246247509241892865

For customers looking to inquire more information about such transactions, CIMB urges them to reach its customer service hotline at 03-62047788.

Note that this hotline is currently only operational between 8am to 7pm due to the on-going Movement Control Order.

Source: Twitter.

https://lomp.at/fau9u
Share89SendTweet45Share

Follow us on Instagram, Facebook or Telegram for more updates and breaking news. 

FOLLOW THE HYPE

Photo Credit: First Shot Pickleball, Petaling Jaya
Sponsored

Where Fashion Meets ZEISS Pro-Level Photography With 10x Telephoto Zoom: Unboxing The Berry Purple vivo V60

by Dean Zaini
August 27, 2025

Unboxing the vivo V60 in Berry Purple feels like unwrapping a style essential. Its jewel-like finish shines with a romantic...

Read more
Tech

Perfect For On-The-Go Lifestyle: HUAWEI Launches MatePad 11.5 PaperMatte Edition 2025

Following its much-anticipated announcement earlier this month, HUAWEI has officially launched the HUAWEI MatePad 11.5 PaperMatte Edition 2025 in Malaysia,...

Read more
by Afiq Amin
August 22, 2025
Tech

The HUAWEI Pura 80 Series Is Here & It’s Serving Tech Breakthroughs & Next-Level Design

It's here, and it's everything! HUAWEI’s next-generation flagship, the HUAWEI Pura 80 Series, is now officially available across Malaysia, redefining...

Read more
by Features Desk
August 6, 2025
Hype Picks

vivo X Fold5 Drops, Setting New Standard In Foldable Power & AI Productivity

Oh lawd, it's here! vivo Malaysia has launched its vivo X Fold5, marking the debut of vivo’s first foldable smartphone...

Read more
by Features Desk
July 31, 2025
Tech

Huawei’s New Watch Fit 4 Series Is Like A Superpower On Your Wrist!

If you’ve ever wished for a smartwatch that looks as good as it performs, Huawei’s latest launch might just be...

Read more
by Features Desk
July 25, 2025
Hype Picks

KOSPET’s Magic R10 & P10 Smartwatches Arrive In Malaysia & We’re Hooked!

They're here! KOSPET officially unveiled the Magic R10 and Magic P10 in Malaysia recently, bringing its global smartwatch innovation closer...

Read more
by Features Desk
July 22, 2025
RETOUCHING AND POST PRODUCTION BY CAMPFIRE LLChttps://www.campfirecreative.studio
Tech

Amazfit Balance 2 Review: The Smartwatch That Finally Gets Women Who Do It All!

The Amazfit Balance 2 might look like your typical training watch at first glance, but after two weeks on my...

Read more
by Dean Zaini
July 11, 2025
Source: IG/leesoohyuk
K-pop

Here’s How You Can Win A Chance To Meet Actor Lee Soo Hyuk In KL This Month

It’s finally official! Earlier this week, Samsung Malaysia teased fans with news that a certain Korean star would be making...

Read more
by Afiq Amin
July 11, 2025
Load More


TOP STORIES TODAY

  1. 1

    (Video) Local Entrepreneur Datin Lyanaz Hassan Exposes Homestay Staff For Recording Her Showering

  2. 2

    (Videos) Meet The 14 Contestants Of The 2025 Miss HK Beauty Pageant

  3. 3

    Malaysian Fans Express Concerns Over TWICE’s Upcoming KL Concert Venue

  4. 4

    (Video) Dwayne “The Rock” Johnson Looks Unrecognisable With Post-Weight Loss Physique

  5. 5

    (Video) Gymnast Stacey Chan Crowned Miss HK 2025; Angela Stanton Crowned As Runner-Up

Malaysia’s live-wire for the latest news, trends, and entertainment is finally here. We are your calendar, your grapevine, your comic relief, your post-event coverage, and your celebrity stalker. Did we also mention that we are also your gateway to the world?



Contact us: newsdesk@hype.my



  • About
  • Advertise
  • Jobs
  • Terms
  • Privacy Policy

©2025 Vijandren Ramadass. All Rights Reserved.

No Result
View All Result
  • Hype Picks
    • Go
    • Eats
    • Style
    • Streams
    • Concerts
  • Celebs
    • K-pop
  • Music
    • Reviews
    • Interviews & Features
  • Movies & TV
    • Movies
    • TV
    • Features
  • Lifestyle
    • Tech
    • Travels
    • News
  • Giveaways
    • Contests

©2025 Vijandren Ramadass. All Rights Reserved.

No Result
View All Result
  • Hype Picks
    • Go
    • Eats
    • Style
    • Streams
    • Concerts
  • Celebs
    • K-pop
  • Music
    • Reviews
    • Interviews & Features
  • Movies & TV
    • Movies
    • TV
    • Features
  • Lifestyle
    • Tech
    • Travels
    • News
  • Giveaways
    • Contests

©2025 Vijandren Ramadass. All Rights Reserved.