A video showing a verbal altercation happening between a food delivery rider and a customer went viral on TikTok recently. The male customer was apparently enraged after the Subway sandwich he ordered arrived late. The incident reportedly took place at The Strand shopping mall in Kota Damansara.
The video was posted on the GrabFood rider’s TikTok, @minyakhitamjalanan. In his post, he claimed that the customer had given the wrong delivery information to him. The customer, who was waiting outside, lost his temper as soon as the rider arrived at the location, and began scolding him.
“He gave me the wrong location on the GrabFood app. When I arrived at the location, he said to me, “You didn’t know how to find (the place) yourself?’ I’ve spent an hour searching for the place. He then started scolding me in public,” @minyakhitamjalanan captioned his post. The customer was clearly in a state of “hangry”. As if that wasn’t enough, the guy even threatened him on the spot!
“Do you know who we are? We are partners with Grab. Do you want to get fired?” the customer told the rider. Seemingly undaunted, the food deliveryman challenged the customer to fire him. The customer then told the rider to “use his brain”, before walking off. The post was met with tons of reactions left by local netizens on TikTok. Most of them criticised the customer for his overly rude behaviour towards the rider. Many also showed their sympathy towards the food delivery rider.
Read some of the comments left by them here:
At the time of writing (Thursday, 22nd September), the video has garnered up to 1.7 million views on TikTok. Watch:
Dia bagi salah location dgn grabfood.. Aku dah sampai location dia cakap kau tak pandai cari sediri ke.. Aku dah cari satu jam.. Dia sampai2 je dia marah aku depan org ramai dia ingt aku takde hati ke ape… Lepas dia nak cakap dia boleh buat aku hilang kjer plk tu..