When booking hotels, one of the first thing everyone looks at are the ratings. After all, ratings and reviews are usually a good indicator of what to expect from the place. However, Taiwanese YouTuber Zhong Wei-Ding (仲惟鼎) decided to do the opposite for once. He visited poorly rated hotels to see what they were like!
The YouTuber, better known as AmoGood (谷阿莫), recently came to Malaysia to visit a few hotels. Wei-Ding purposefully chose hotels in Rawang with poor ratings as he wanted to know the reason behind the ratings. Well, after several eventful stays, he came to the conclusion that they definitely deserved it!
There’s no doubt that the team were prepared for any eventuality thrown at them. From the very beginning, they had already booked rooms at four different cheap hotels, all located in Rawang. The group had identified the four hotels as they all had low rating scores on Google.
Their first hotel was supposedly a “new” hotel with an online rating of 2.9. Wei-Ding and his team had already booked a room via their reservation system. However, upon arriving, they discovered that the hotel had supposedly terminated their services with the system. The receptionist also informed them that the rooms were full, but they could get an already reserved room by paying an additional RM20. In total, they ended up paying RM180 for the room.
Wei-Ding pointed out that the room hadn’t been cleaned well, with tissues and cigarettes being left in odd places, like the drawers. Additionally, the place was smelly and dusty. When they checked the air quality index in the room, they were surprised to discover it was “unhealthy” according to their PM2.5. Needless to say, the group was quick to leave after rating the place a low 0.25.
The other two hotels were a bust too. The group had, as before, booked and paid for their rooms with a booking site. Unfortunately, upon arriving at their second hotel, they were bemused to discover there was no sign of it. Wei-Ding pointed out that they were definitely in the right place, as he referenced old photos of the hotel. But, as it was no longer there, they assumed it had simply closed down.
Their third hotel was even stranger. As it turned out, it didn’t exist. The hotel, referred to as “RS Hotel” by the team, apparently shared an address with a pre-existing hotel. However, the hotel itself could not be found. Wei-Ding then wryly advised people to check whether the hotels actually existed before booking rooms.
Wei-Ding’s team finally managed to settle in their fourth hotel. They got a double room worth RM124, which was supposedly reasonable. However, one half of the team wasn’t satisfied with the room, claiming there was a problem with the air conditioner. On the other hand, Wei-Ding was pretty happy with his room!
They found the place fairly comfortable with moderate temperature. However, Wei-Ding did point out that the room was not properly cleaned. He found hairs on the bed, stains on the chairs and water still in the kettle. Additionally, the room did not provide toilet paper, a hair dryer and the key card expired before their checkout time.
The team finally agreed to give the place a score of 2.04. Wei-Ding added that it would have scored higher, if the air conditioner in the other room worked. He also shared his general bemusement at the constant communication problems between booking sites and the hotels.
Rawang state representative Chua Wei Kiat has since stated that they will be looking into the hygiene issues in the hotels, as brought up by the YouTuber. As he pointed out, regardless of the hotel’s ratings, their hygiene should still be maintained. Chua also urged booking sites to be more aware of the hotels they put up on their sites to avoid more customers being deceived.
Well, Wei-Ding’s team certainly carried out an interesting experiment. At the very least, people will now be a little more prepared and more cautious, when it comes to booking cheap hotels and motels! Check out the full video here:
Sources: YouTube, China Press
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