In this day and age, anything concerning money can easily stir up bad blood. In this economy, it’s all about the hustle. Some people need to work two or three jobs just to have enough income to support their loved ones. That’s the reality we have to face as humans, so it is important to realise that everybody has their own struggles whether or not they show it. Unfortunately, some people are oblivious to this predicament and have a habit of passing judgement.
A local baker was recently called out by netizens for berating a Lalamove driver. A tweet by @izzatiraz surfaced just yesterday complaining about a Lalamove driver’s responsibility towards her baked cake. Adding oil to the fire, she included racial slurs (“Cina tua bodoh“) that outraged netizens even more.
What happened was – said baker had a cake order that needed to be delivered to Ampang, and according to her, it is relatively nearby. After receiving photos that her cake was destroyed, she immediately contacted the Lalamove driver demanding a refund but was told to “Shut up” instead. Astounded, the younger baker started a rant on Twitter about what happened.
Izzati complained that the Lalamove driver would not take responsibility of his actions. She demanded that the rider pay her RM113 (including delivery) for the cake. Afterwards, she updated on Twitter that she was reimbursed, but netizens were outraged.
Several hours later, the tweets were deleted, and a new set of tweets were posted. She responded, apologising that she is aware of her harsh words, and she understands that she has to be accountable too. She then backs her claim by pointing out the Lalamove driver’s rookie mistake – asking who would put the cake on the seat.
Despite her explanation, netizens have been heavily criticising her for her poor attitude. Many comments said she is the one at fault for not packing the cake better. Others placed the fault on the baker since she was fully aware on the method of delivery. One user even threatened to report her to Lalamove unless she reimburses the Lalamove driver within 12 hours.
Another user brought up the terms and conditions from Lalamove stating that users are liable for any loss or damages at their own risk. Overall, it seems that most netizens believe that there is no doubt that Izzati could have lost some (or many) customers in the heat of the moment.
Haha is that why she had me blocked cuz I faham bahasa cina? But jokes aside, teruk betul this woman, nak buat business tapi racist betul.
— Ceddy (@CeddyOrNot) September 15, 2022
Several hours later, the baker released another series of tweets apologising to netizens and promised to give the reimbursement money back to the Lalamove driver. Let this be a reminder that we should all be kind to one another. What do you guys think? Is it the driver or the baker’s fault? Let us know in the comments!
Puteri Teja contributed to this article.