Public transportation is supposed to make it more convenient for us to move around the city because not only is it cheaper than driving, but it also saves us from the hassle of being stuck in a traffic jam.
However, sometimes, public transports aren’t that convenient and it troubles you a lot more than driving your own car. Just like it did to this TikTok user, Sam Wong (@samwongsx).
If you’ve been on TikTok, you might have seen a video of a red-headed Malaysian man complaining about a train station passed by your FYP. Recently, on 14th February, Sam posted a video complaining that the Hang Tuah monorail station near the brand new LaLaPort Shopping Mall is empty and unmanned. He recorded his surrounding, showing the empty counters as well as the non-functioning ticket vending machine. He captioned the video, “Please fix this, Ministry of Transport!”
Since the TikTok video went viral, it has reached the authorities of Rapid KL – to which they responded with a public apology slash explanation regarding the situation on their official Facebook page. They explained that the station has yet to be opened to the public, and proceeded to suggest another route for the public to use as of now.
However, their statement has received countless of backlash from netizens on Facebook. Netizens have been saying how instead of trying to properly apologise and solve the matter promptly, Rapid KL is giving out lame and petty excuses.
Some netizens also stated that there should have been a signage informing people that the station is not fully in operation, rather than letting others go through this kind of hassle. While some parties mentioned how it’s currently open only to Touch and Go users, and Rapid KL is doing a half-assed job by only partially-opening the station.
We hope Rapid KL fixes this issue as soon as possible, because after all, LaLaPort is a shopping mall that promotes Japanese lifestyle and their lifestyle is all about convenience and practicality, isn’t it?