We often hear stories about food delivery riders getting pranked or scammed by customers. However, have you come across any issue surrounding food vendors getting scammed by the deliverymen themselves?
Recently, a TikTok user known as @khuzaimie_lemat1.0, uploaded a video exposing scam orders done by a handful of riders working for FoodPanda, which resulted in vendors incurring losses in their businesses.
According to Khuzaimie, this sort of scam usually takes place when customers opt to pay via cash-on-delivery (COD). After receiving their payment, the riders would ‘advise’ the customers to not pick up any phone calls from FoodPanda.
This is because the FoodPanda deliverymen has apparently informed the headquarters that the customers cannot be contacted. The headquarters will contact the customers to get confirmation, and if they don’t pick up the call, the order is considered cancelled.
The TikToker further revealed that when the order is cancelled, the money paid by the customers will be kept by the rider, while the food vendors are the ones who will suffer the losses, as FoodPanda only provides protection of 40% of the canceled orders. Khuzaimie later pointed out that a lot of local vendors out there are already familiar with the dirty tactics utilised by these riders.
Scrolling through the replies space, a lot of netizens were greatly astounded by Khuzaimie’s revelation in his post. One particular user, @Cera, also revealed that her ex-BF had also done the same thing (scamming the vendor’s money) before. As revealed by the commentators, this issue is no stranger to the public.
On a lighter note, there were also some netizens who called for Khuzaimie to become the CEO simply because he had shed some light on this! To quote one TikToker, he could pass as someone who is very “pure and trustworthy” when it comes to doing his job.