HSBC Bank Malaysia announced yesterday that it will be closing down 13 of its bank branches nationwide from 31st December this year.
Following its closure, customers will be required to conduct their banking transactions at the nearest branch and ATMs. Alternatively, patrons can opt for telephone banking or its digital banking platforms such as HSBC Malaysia Mobile Banking App or HSBC Online Banking.
The bank branches that will be closing in the coming months are located in Bintulu, Labuan, Alor Setar, Cameron Highlands, Kuala Terengganu, Teluk Intan, Batu Pahat, Bentong, Raub, Inanam (Sabah), Senawang, Sungai Buloh and Gombak.
“From 1st January 2022, please be informed that the location of your home branch, if listed in the list of ‘current branch (to be closed)’, will change to the corresponding ‘new home branch’ stated. We want to reiterate our continued commitment to our business in Malaysia and transforming the future of banking,” HSBC stated. “We are just expanding our digital banking presence and reducing our branch footprint, in line with the evolving financial and banking services.”
The bank is also committed to equip its branches with enhanced digital capabilities and new technology within the next 2 years.