A woman passenger experienced a ride from hell when she was sexually harassed during a GrabHitch ride over the weekend (Saturday, 5th November).
Grab has since confirmed the incident and has taken action by removing the driver from the platform. In case you’re curious, the Grab customer, who goes by the Twitter handle @evonne127, has described her disturbing experience in a series of tweets.
“So I got in the car, and this guy is wearing a singlet and running shorts and I thought, ‘Well, it’s GrabHitch, maybe they’re not professional’,” recounted @evonne127, sensing something was amiss. “He kept trying to talk to me, which I don’t care but I was getting a really creepy vibe from him, but whatever lah I just humoured him.”
To her horror, the driver named Vijayakumar exposed his genitals while they were on the highway. To make matters worst, he started catcalling and whistling at her. He even started to ask some personal questions which made the situation all the more uncomfortable.
“He kept whistling at me like catcall style and I was just on my phone pretending like I didn’t hear him and like I didn’t see that thing. He kept asking me personal shit and at this point, I just shrugged and pretended like nothing was happening,” @evonne127 wrote.
Upon arrival at Sunway Pyramid, she fled the vehicle and immediately got in touch with Grab to lodge an official complaint. “The moment I got there I called Grab. The lady I spoke to was really nice but she didn’t know what to do and she told me to e-mail them. I was frustrated, but she was really nice though so I emailed them and I’m thinking, ‘WTF do I even do at this point?’,” she added.
Hi Evonne, our team member has contacted you and as mentioned, we will look into this and conduct an investigation on the driver
— Grab Malaysia (@GrabMY) November 7, 2016
Such actions is not tolerated on our platform and we are terribly sorry for this horrible experience.
— Grab Malaysia (@GrabMY) November 7, 2016ADVERTISEMENT
As aforementioned, the ride-hailing app has since removed the driver, stressing that “the safety of all passengers” remains top priority moving forward.
The Twitter user @evonne127 has since made her account private.